The problem
Beautiful photos, no prices, availability only by email, a WhatsApp number that goes unanswered at night and an English-only site for a market that also books in Thai, Chinese or Bahasa. Each of those sends a guest back to the platform, and the commission comes with them.
Red pen
Illustrative examples. Small changes in wording and structure change how a customer reads the business.
Contact us for rates
From ฿6,500 a night. Check dates and book
Show the price. Guests compare anyway
Message us on WhatsApp
Ask about 12–15 March, 2 guests, sea view
Pre-fill the message with what you need
Paradise awaits
Five minutes’ walk to Bang Tao beach
Specific beats superlative
The work
The website
Photography-led pages that stay fast, with rooms, rates, location and the things guests actually ask about. English-led, with other languages where your guests need them.
- Fast, image-led design
- Rates and availability up front
- Multilingual where it pays
Direct booking
A booking flow through your existing booking engine or channel manager, or a simple enquiry-and-deposit flow where that suits better.
- Booking engine integration
- Deposits by card and local QR
- Confirmations in the guest’s language
Messaging & follow-up
WhatsApp and LINE links that carry the dates and the question, routed to whoever is on shift, with a record of who replied.
- Pre-filled WhatsApp and LINE links
- Staff routing and hours
- Simple enquiry tracking
Questions
Will we still need the booking platforms?
Probably, and that is fine. Platforms bring guests who would never find you otherwise. A good direct site gives repeat guests and those who look you up a better, cheaper way to book.
Can you integrate our booking engine?
Most booking engines and channel managers offer a widget or an API. We confirm what yours supports during discovery and design around it.
Do you take the photographs?
No. Photography is its own craft. We can brief your photographer on what the site needs, then make sure every image is sized and compressed so the site stays fast.
Next step
Send a short note about your business, your customers and what needs to change. You will get a considered, written reply within one working day, on Bangkok time.