The problem
An outdated team page. A service that no longer exists. A local-language version two years behind the English one. An enquiry form that asks for case details before any confidentiality has been agreed. None of these loses a client alone, but together they suggest a firm that misses things.
Red pen
Illustrative examples. Small changes in wording and structure change how a customer reads the business.
Contact us for more information
Speak to an adviser about a Thai work permit
Route by matter, not to a general inbox
A leading full-service firm
Company set-up, visas and tax for foreign founders, in English and Thai
Specific beats superlative
Please describe your case in detail
Tell us the type of matter. Please do not send documents yet
Protect confidentiality at first contact
The work
The website
Service pages written around the questions expat and international clients actually ask. Profiles with approved credentials and languages spoken. Bilingual where your clients need it.
- Service architecture
- People profiles
- English and local-language versions
Intake & onboarding
Structured enquiry routes that capture the right first context, assign an owner and set a follow-up, then checklists and document requests that replace email chains.
- Matter-type routing
- Onboarding checklists
- Hand-off into your existing systems
Client portals
Where there is a clear need, a secure portal for document requests, status updates and billing information, with role-based access and audit trails.
- Document requests and uploads
- Status and updates
- Access control and logging
Questions
Do you understand the publicity rules for lawyers?
Lawyers’ publicity is regulated differently in each jurisdiction. Your firm sets and approves what is compliant. We build to those requirements and make it easy for your compliance lead to review content before it goes live.
Can we commission only the website?
Yes. A website is a complete engagement in its own right. We note future integration points without asking you to commit to a portal now.
Do you replace our practice or accounting software?
No. Your core software already does its job. We build around it: the client-facing website, the onboarding steps and the gaps currently filled by email and spreadsheets.
Next step
Send a short note about your business, your customers and what needs to change. You will get a considered, written reply within one working day, on Bangkok time.